Terms of Use

1. About these terms

These terms govern your use of the Out-There HealthTech platform, operated by Health On Cloud Productions Limited (trading as Out-There HealthTech), a company registered in England and Wales under company number 15294054. In these terms, "we", "us" and "our" mean Health On Cloud Productions Limited, and "you" means the person using the platform.

By joining Out-There HealthTech or using any part of the platform, you agree to these terms. If you do not agree, please do not use it.

2. What the platform is

Out-There HealthTech is a professional community for the healthtech and life sciences sector. Depending on how you join, you may have access to:

• The main community — free to access, with a member directory, messaging, events, courses, resources and an ecosystem directory
• The Landing Pad — a structured programme supporting healthtech businesses establishing a presence in the UK
• Ecosystem Partner membership — for professional service providers, including a listing in our directory and access to The Solutions Hub
• Out-There Communities — independent communities hosted on our platform and run by their own leaders

We may add, change or withdraw parts of the platform. Where a change materially reduces what is available to you, we will give reasonable notice.

3. Which documents apply

Your agreement with us is made up of:

• These Terms of Use
• The Membership Agreement you accepted when you joined
• Our Privacy Notice, which explains how we handle personal data
• Where you have joined an Out-There Community, that community's own terms
• Where you are a Landing Pad or Ecosystem Partner member, any specific terms for that programme

Where a community's terms or a programme's terms conflict with these Terms of Use, these Terms of Use take precedence. A community may add rules of its own, but may not remove or reduce the protections set out here.

4. Eligibility and your account

• You must be at least 18 years old
• You must provide accurate information and keep it up to date
• You must register as yourself. Accounts are personal and must not be shared, sold or transferred
• You are responsible for keeping your password secure and for activity under your account
• Tell us promptly if you believe someone else has accessed your account

Meeting these criteria does not entitle you to join any particular programme or community. Membership is subject to approval.

5. Your profile and the member directory

The platform works because members can find each other. The information in your profile is visible to other logged-in members so they can find you and get in touch. Your email address and telephone number are not displayed.

Only a small number of profile fields are required. Everything else is optional, and you can edit or remove any of it at any time through your account settings.

6. Acceptable use

You must not:

• Post anything unlawful, defamatory, discriminatory, harassing, threatening or obscene
• Impersonate anyone, or misrepresent your identity, qualifications or affiliations
• Post content you do not have the right to share, including anything that infringes someone else's intellectual property or breaches an obligation of confidence
• Send unsolicited commercial messages, spam, or repeated sales approaches to other members
• Use the platform to promote a competing service without our written agreement
• Introduce malware, attempt to gain unauthorised access, or interfere with the platform's operation
• Use automated tools to scrape, copy or extract data from the platform

7. Other members' information

Access to member profiles is given to you for professional connection. You may contact members individually about genuine professional matters.

You must not add members to mailing lists, sales pipelines, recruitment databases or CRM systems without their agreement, compile or export information about them, or pass their details to anyone outside the platform.

Treat other members' information as you would want yours treated. If you would not be comfortable explaining your use of someone's details to them directly, do not do it.

8. Patient and clinical information

Our platform operates in the healthtech and life sciences sector, and this needs saying plainly.

You must not post patient-identifiable information, clinical records, or any special category personal data about another individual — whether in posts, comments, messages, uploaded files, or anywhere else on the platform. This applies even where the information has been partially redacted or pseudonymised.

The platform is not designed, assessed or approved for holding clinical data. It has not been assessed against the NHS Digital Technology Assessment Criteria for clinical use and must not be used as a clinical system.

If you become aware that such information has been posted, tell us immediately.

9. Your content

You keep ownership of what you post. We do not claim ownership of your profile content, posts, comments, messages or uploads.

By posting content, you grant us a non-exclusive, royalty-free licence to host, store, reproduce and display it for the purpose of operating the platform and making it available to other members. This licence ends when you delete the content or close your account, except where it has been shared with others who retain a copy, or where we are required to keep it.

You confirm that you have the right to post what you post, and that doing so does not breach any obligation you owe to anyone else — including any confidentiality or intellectual property obligation you owe your employer.

We may remove content that breaches these terms.

10. Out-There Communities

This section applies if you join a community hosted on our platform.

We provide the platform. We do not run the communities. Each community is run independently by its own leaders, who decide who is admitted, what is published, what events are held, what rules apply, and what is communicated to members. They are not our employees, agents or partners.

This means:

• We are not responsible for the decisions a community's leaders make, including decisions about your membership
• We are not responsible for content published by a community, its leaders, or its members
• We do not endorse, verify or guarantee any information, opinion, offer or recommendation shared within a community
• We are not a party to any arrangement you enter into with a community, its leaders, or another member

Community leaders can see your community profile, your activity within that community, and your contact details, and can contact you about the community using tools we provide.

If you have a concern about how a community is run, raise it with that community's leaders first. If you believe something breaches these terms or the law, report it to us using the details in section 19.

If a community stops using our platform, we will give affected members reasonable notice and a reasonable opportunity to retrieve their content.

11. Paid memberships

Some parts of the platform are paid, including certain Landing Pad tiers and Ecosystem Partner membership. Where you purchase a paid membership:

• Fees, terms and what is included will be set out to you before you commit
• Fees are payable in advance unless agreed otherwise
• Paid memberships renew only where expressly agreed, and we will tell you before any renewal takes effect
• Where we are unable to provide a material part of what you paid for, we will offer a pro-rata refund

Free membership of the main community carries no fee and no entitlement to any paid service.

12. Data protection

Our Privacy Notice explains what personal data we hold, why, who we share it with, and what rights you have. It forms part of your agreement with us.

Where you use an Out-There Community, we and that community's leaders each have responsibilities for your data. We are responsible for the security of the platform and the technical measures protecting your data. The community's leaders are responsible for decisions about membership, the content they publish, and the communications they send you.

13. Availability

The main community is provided free of charge and on an "as is" basis. We aim to keep the platform available and working well, but we do not guarantee uninterrupted access, and we may suspend it for maintenance, upgrades or security reasons.

14. Suspension and termination

You may leave at any time by closing your account.

A community's leaders may remove you from their community in accordance with their own terms. That is their decision, not ours, and we will not normally intervene in it.

We may suspend or remove your access if you breach these terms, if your conduct puts other members or the platform at risk, or if we are required to do so by law. Where it is reasonable to do so, we will tell you why and give you an opportunity to respond.

On termination, sections 7, 8, 9, 15, 16 and 17 continue to apply.

15. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that:

• We do not accept liability for the acts, omissions, decisions or content of any community, its leaders, or any other member
• We do not accept liability for business losses, including loss of profit, revenue, business, opportunity, contracts or anticipated savings
• We do not accept liability for loss or corruption of data or content, although we take reasonable steps to prevent it
• For free membership, our total liability arising out of or in connection with these terms is limited to £100
• For paid membership, our total liability is limited to the fees you paid us in the twelve months before the claim arose

We give no warranties beyond those that cannot be excluded by law. In particular we do not warrant that the platform will be error-free, secure or continuously available, or that information shared on it is accurate, complete or fit for any purpose.

16. Your responsibility to us

If we suffer loss, damage, cost or expense as a result of your breach of these terms, your misuse of the platform, or content you have posted, you agree to reimburse us for it. This includes reasonable legal costs and any claim brought against us by a third party in connection with your conduct or content.

17. No professional advice

Information shared on the platform — by us, by communities, or by members — is for general information and professional networking. It is not legal, financial, regulatory, clinical or other professional advice, and you should not rely on it as such. Take your own advice before acting on anything you read here.

Where we list or recommend third-party organisations, including in our ecosystem directory and The Solutions Hub, we do so as signposting. We do not endorse them, we are not responsible for their services, and any arrangement you make with them is between you and them.

18. General

Changes to these terms. We may update these terms. Where changes are material, we will notify you and give you an opportunity to review them before they take effect. Continuing to use the platform after that point means you accept the updated terms.

Transfer. We may transfer our rights and obligations under these terms to another organisation, and will tell you if we do. You may not transfer yours without our written agreement.

Severability. If any part of these terms is found to be unenforceable, the rest continues to apply.

No waiver. If we do not enforce a term immediately, we do not lose the right to do so later.

Third parties. Only you and we may enforce these terms. No other person has rights under the Contracts (Rights of Third Parties) Act 1999, except that the limitations in sections 15 and 16 may be relied on by our directors and personnel.

Entire agreement. These terms, together with the documents listed in section 3, form the whole agreement between us in relation to your use of the platform.

Governing law. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in your local courts.

19. Contact us

For questions about these terms, or to report a concern:

Email: community.management@outtherehealthtech.com

Our registered office details are held on the public register at Companies House under company number 15294054.