Landing Pad Terms

Version in force from 23/09/2026.

These terms apply to your organisation's place on the Out-There HealthTech Landing Pad, operated by Health On Cloud Productions Limited, trading as Out-There HealthTech, a company registered in England and Wales under company number 15294054. In these terms "you" means the organisation on the Landing Pad, and "we", "us" and "our" mean Health On Cloud Productions Limited. The person who accepts these terms confirms that they are authorised to accept them on the organisation's behalf.

These terms incorporate the platform's Terms of Use and the Privacy Notice. The Terms of Use apply to your organisation and to every person who uses the platform on its behalf, whether or not they hold any other membership of the platform. By accepting these terms you accept the Terms of Use, in the version in force, for your organisation, and each of your people accepts them when they take up their place. Where these terms and the Terms of Use overlap, the Terms of Use take precedence in protecting members; these terms govern the Landing Pad. Where one of your people also holds another membership of the platform in their own right, that membership's own agreement continues to apply to them in that capacity. Any consent you give for us to share your information with a regional partner is a separate document, agreed separately, and is not changed by these terms (section 4).

1. What the Landing Pad is

The Landing Pad helps international and out-of-region healthtech and life science companies understand and enter the NHS market in a UK region, starting with the North West. It provides local knowledge, an onboarding conversation, structured programme content, tools such as the NHS Readiness Assessment and the regulation pathway visualisation, an entry in the Landing Pad directory, and, depending on your tier, expert-led sessions, regular strategic reviews and relationship-building support. The tiers are currently Landing Scout, Landing Connect and Landing Support. What each includes, how many people it may name, what it costs, its minimum term and the period each payment covers are set out in its description when you join or change tier.

The Landing Pad is a developing programme. We may change what a tier includes, and where a change materially reduces what your tier provides during a period you have paid for, section 9 applies.

2. What we do, and what we do not do

We give you information, guidance, structure and introductions. We are not your agent, adviser or representative, and we do not act for the NHS, any NHS organisation, any regional agency or any university. In particular:

• Nothing we provide is legal, regulatory, tax, immigration, financial or clinical advice. Our guidance is general and drawn from experience of the region; decisions about your product, your company and your market entry are yours, and you should take your own professional advice before acting on them.
• We do not guarantee, and cannot promise, NHS adoption, procurement, a clinical trial, research collaboration, funding, investment, a visa, an office, or any meeting, response or outcome from any organisation we introduce you to or share your information with. Each of those organisations decides for itself.
• An introduction is an introduction. What follows is between you and the organisation concerned, on whatever terms you agree with them.

3. The NHS Readiness Assessment and other tools

The NHS Readiness Assessment scores what you tell it against a set of readiness dimensions. Its output is indicative: a structured view to help you see where to focus. It is not a certification, an accreditation, a regulatory assessment, or a statement that your product meets any NHS or regulatory requirement, and you must not present it as one. The same applies to the regulation pathway visualisation and any other tool or template we provide. The tools, their scoring and their content are ours; your answers and your results are yours to use.

4. Sharing your information with regional partners

The Landing Pad works because it can put you in front of the right people. To do that, we hold information about your organisation — such as your vertical focus, company stage, clinical domains and the kinds of engagement you are interested in — and, where you agree, share it with regional partners such as investment agencies, NHS organisations, universities and innovation networks.

We share your information with a partner only under a consent you have given for that sharing. Each consent is a separate document that says who receives the information, what they receive and why; you may hold several, one for each region or partner network, and you may decline any of them without losing your place on the Landing Pad. You may withdraw a consent at any time through your account or by writing to community.management@outtherehealthtech.com; withdrawal stops sharing from then on, but cannot recall what a partner already holds, which they then handle under their own terms and privacy notices.

Your entry in the Landing Pad directory is visible to the people the tier description says it is visible to. You control what it contains.

5. Confidentiality and your intellectual property

What you tell us in the course of the programme — in the onboarding conversation, in reviews, in the assessment and in your application — is treated as confidential. We use it to deliver the programme to you and, where you have consented, to share with the partners the consent names. We do not otherwise disclose it, except where the law requires, where it is already public, or where you have published it yourself on the platform.

You keep all rights in your products, your data and your materials. Nothing in the Landing Pad transfers any of them to us or to anyone we introduce you to. If you want an introduced organisation to treat something as confidential, agree that with them directly; an introduction does not create a duty of confidence on their part.

6. Your responsibilities

You agree to:

• give us accurate information about your organisation and your product, and keep it current, because what we share and who we introduce you to depends on it;
• remain responsible for your own compliance: with UK medical device and product regulation, clinical safety and data protection requirements, NHS assessment criteria, procurement rules and any other law that applies to your product or your market entry;
• make no statement, on the platform or to anyone we introduce you to, that a product is approved, certified, compliant, evidenced or endorsed where it is not, and never imply that we or the NHS endorse it;
• take part in the programme in good faith: attend the sessions you book or give reasonable notice, engage with the content your tier includes, and treat the people we introduce you to with the same professionalism you would expect from them.

7. Your people

Your place on the Landing Pad is held by your organisation and exercised through the people you name on it, up to the number your tier allows. You are responsible for what they do under it. Tell us promptly when someone leaves your organisation or should no longer represent it, so their access can be changed; until you do, their actions remain yours. Where your tier includes access to the Out-There Ecosystem community, your people take part in it as members under the Terms of Use.

8. How the programme is delivered

• Programme content, tools and directory access are available to you for the period your tier covers.
• Expert-led sessions, reviews and relationship-building support are scheduled with you at times we both agree. A session cancelled by you with less than two working days' notice, or not attended, counts as delivered; we will rearrange where we reasonably can.
• Relationship-building support is provided to a reasonable level for your tier. It is effort, not a number of introductions, and it depends on the fit between your organisation and the partners we work with.
• Where you have not engaged with the programme for a sustained period, we may contact you to ask whether you wish to continue.

9. Fees, minimum term, renewal and ending

• Fees, the tier they buy, the minimum term and the period each payment covers are set out to you before you commit. Fees are payable monthly in advance unless we agree otherwise, and exclude VAT unless stated.
• A paid tier has a minimum term, currently three months. During it, fees remain payable whether or not you use the programme.
• After the minimum term, your place continues month by month only where that was agreed when you joined, and we will tell you before any renewal takes effect. You may end it by giving us one month's notice at community.management@outtherehealthtech.com.
• You may move to a higher tier at any time, on terms set out at the time; a move to a lower tier or to the free tier takes effect at the end of the period you have paid for and of any minimum term.
• Where we are unable to provide a material part of what you have paid for, we will offer a pro-rata refund of the affected period. Fees are not otherwise refundable if you leave or reduce your tier before the end of a period you have paid for.
• Where a fee is overdue, we may suspend the paid benefits of your tier until it is paid, and end your place if it remains unpaid after we have asked twice.

Landing Scout carries no fee and no entitlement to any paid benefit.

10. Suspension and ending

You may leave the Landing Pad at any time, subject to any minimum term and notice under section 9. We may suspend or end your place: for breach of these terms, the Terms of Use or the law; where information you have given us proves misleading; where a regional partner raises a substantiated concern about your conduct; for non-payment; or where continuing would in our reasonable judgement harm the programme, the platform or its partners. Where it is reasonable to do so, we will tell you why and give you an opportunity to respond.

When your place ends, your access to the programme, its tools and the directory ends, and your directory entry is removed. Any sharing consent you have given remains yours to withdraw, and section 4 explains what withdrawal does. Sections 2, 3, 5, 11, 12 and 13 continue to apply.

11. Patient and clinical information

The platform is not a clinical system and must not hold patient-identifiable information, clinical records, or any special category personal data about an individual. Do not include such information in your application, your directory entry, your assessment answers, your programme materials or anything you send us — even where it has been partially redacted or pseudonymised. Evidence of your product should use consented, anonymised or synthetic material. If you find such information has been sent or published, tell us immediately.

12. Data protection

We are the controller of the information we hold about your organisation and your people, and process it as described in the Privacy Notice; sharing with a regional partner happens only under the consent described in section 4, after which that partner is a controller of what it holds. You are the controller of any personal information you obtain through the programme or from anyone we introduce you to, and are responsible for handling it lawfully. Each of us will help the other, within reason, to meet a request from an individual about their information.

13. Responsibility

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that:

• we are not liable for the decisions, acts or omissions of any regional partner, NHS organisation, university, member or other organisation we introduce you to, or for any arrangement you enter into with them;
• we are not liable for business losses, including loss of profit, revenue, business, opportunity, contracts, funding or anticipated savings, or for the consequences of any decision you take on the basis of our guidance or the tools' output;
• our total liability arising out of or in connection with your place on the Landing Pad is limited to the fees you paid us in the twelve months before the claim arose, or £100 for Landing Scout;
• we give no warranty that the platform or the tools will be error-free, secure or continuously available, or that the programme will produce any particular result.

If we suffer loss, damage, cost or expense as a result of your breach of these terms, a claim by a regional partner or a third party concerning information you gave us or a statement you made about your organisation or product, you agree to reimburse us for it, including reasonable legal costs.

14. Changes to these terms

We may change these terms. A material change — one that alters what you may do, what you must do, what you pay, or how your information may be used — is published as a new version and takes effect for you only when accepted on your behalf; we may withhold programme benefits until it is. A minor change, such as a correction, a clarification or a renamed tier, takes effect when published and is recorded against the version you last accepted. A change to who we share your information with is never made through these terms; it needs a new or amended consent under section 4.

15. General

Changes to these terms are made as section 14 describes. We may transfer our rights and obligations under these terms to another organisation and will tell you if we do; you may not transfer yours without our written agreement. If any part of these terms is unenforceable, the rest continues to apply. If we do not enforce a term immediately, we do not lose the right to do so later. Only you and we may enforce these terms; no other person has rights under the Contracts (Rights of Third Parties) Act 1999, except that section 13 may be relied on by our directors and personnel. These terms, together with the documents named at the top and any sharing consent you give, are the whole agreement between us about your place on the Landing Pad. They are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms go to community.management@outtherehealthtech.com.

16. Acceptance

By ticking the box, the person applying accepts these terms on your organisation's behalf, in the version shown. The acceptance is recorded against their account when they apply and against your organisation when the application is approved, with the date and the version number, and kept for as long as the platform's records policy requires. Your organisation may withdraw its acceptance by writing to community.management@outtherehealthtech.com; withdrawing it ends your place on the Landing Pad, subject to section 9.